Contact Us!
Question / Feedback / Error Reporting Form



Accessing or Logging into QBank Account

USEFUL ANSWERS - Please review the following common messages

Question

I cannot login to the website.

Answer

Please review the following Error messages and solutions.


Error shown

Login failed: Please try again or click on the forgot password.

Problem

Email ID and password doesn't match.

Solution

Reset Password here: www.indiaqbank.com/forgot_password.php.
Please note all passwords are case sensitive.


Error shown

Your email ID may not be registered with IndiaQBank yet.

Problem

Your email id is not registered.

Solution

Register your email id here: www.indiaqbank.com/register.php.
Please note all passwords are case sensitive.


Error shown

Login failed: Your account is not activated. Please click on the activation link located in the welcome email.

Problem

Your account has not been activated.

Solution

Please request the welcome email again, and activate your account here: www.indiaqbank.com/request_welcome_email.php.


If you are still having difficulty accessing/logging in to your QBank account, please provide us with details using the below form. We will reply back to you in 12-24 hours.

Question

I can log in, but cannot see the TAKE TEST link beside the name of the QBANK.

Answer

Please confirm the email ID which you used to login to IndiaQBank (not Paypal) when your made your purchase? You will need to login with the SAME id you used to login when you made your purchase.


Question

I made my payment using my relative/friends Paypal. I cannot see the TAKE TEST link in my QBank account. I need the payment to reflect in my QBANK Account.

Answer

Please have the person who paid for you forward it to us at subscribe@indiaqbank.com, requesting to apply the payment to your Qbank account.


If you are still having payment related difficulties, please provide us with details using the below form. We will revert back to you in 24-48 hours.

Issues Regarding Taking Test / Functionality of Test

USEFUL ANSWERS - Please review the following common messages

Question

I cannot see the tests I have previously taken.

Answer

Please click on the "Review my tests" button inside your appropriate QBank membership area.

This page contains a history section and gives you the ability to Review or Retake, Rejoin, your previously completed exams. For more information on the functionality, please watch our QBank walk through video here (https://youtu.be/OqvEugbteXw)


If you are still having difficulty accessing/logging in to your QBank account, please provide us with details using the below form. We will reply back to you in 12-24 hours.

Testimonial Submission

Click here to submit a testimonial.

Request for Extension due to Failed Exam

Users who had purchased a subscription to Qbank within 4 months prior to writing their exam, and were not successful in passing their exam, may be eligible for 3 months extension to their IndiaQBank subscription.

Please fill the following details and we will respond back to you in 12-24 hours.

Mobiles Apps

Institutional Subscriptions

General Inquiry